Throughout this course you have learned about the importance

Throughout this course you have learned about the importance of flow; material and information flow. The concept was discovered in topics such as process management, bottleneck analysis, inventory management, Toyota Production System to name a few. Parnaby’s (1979) concept of a manufacturing system (CMS) emphasises the importance of having an integrated dynamic control mechanism which, together with appropriate interfacing between the core processes of business units, is critical for enabling ‘Smooth and Seamless Material flow’; a term often referred to as ‘Swift and Even Flow’ in North America (Schmenner and Swink, 1998). The focus has been strongly on the internal process environment. Assignment 4 is focusing on the operation of an emergency department; in this example a hospital that is part of NSW health (hospital choice link). Consumer demand for quality services at lowest cost, and new opportunities presented by modern information systems, conspire to make commercial processes very challenging. Further burden is added in the healthcare sector, where anxiety over medical errors and patient safety determines that the process imperative is provision of accurate, reliable medical supplies for assured patient wellbeing. Sound management of the operating processes can reduce waste and inventory costs and can improve many aspects of operational efficiency and effectiveness that impact the quality of patient care. Your task is to identify principles, techniques, practices and IT solutions that can enable improved process and information flow between functions in a hospital emergency department. What barriers for implementation are you expecting for your identified solution? Make use of a process map. Aim to conceptualise your answer. To successfully complete the assessment, students will need to explain in depth and within the permitted word limit of 2000 words the stated questions. Although the word limit in the subject outline includes the title page, table of contents and references list, there will be no penalty to students who have up to 2000 words excluding these. Students research must be done by undertaking quality research (peer reviewed articles (most important), textbook, reports, etc) in order to achieve high marks for the Research Section of the marking criteria which is worth 45%. The expectations of the assessment will be covered in depth in tutorial.